Questions? We're here to help.
Send us an email at hello@thadwi.studio — questions about an app, a problem, or a request. We usually reply within two working days, in English or German.
Helpful to us: which app and which device (e.g. iPhone, Apple Watch, Android phone), the app version, and what exactly happened — a screenshot is welcome. The more specific, the faster we can help.
Our apps
Which app is your question about?
Every app has its own page and its own privacy policy. Across all of them: no account with us, no ads, no tracking.
Frequently asked questions
Things people often ask.
Where is my data stored?
On your device. There is no account with us and no server that sees your content. If you turn it on in an app, the data also goes into your own iCloud or your own Google account — we have no access to that either. Details are in the privacy policy of the respective app.
I'm switching devices — will my data survive?
Yes, if backup is enabled: on iOS via iCloud (switch it on in the app or via iCloud backup), on Android via the device backup in your Google account. Without a backup, the data stays only on the old device.
Purchases, invoices, refunds?
All purchases go through the App Store or Google Play. You'll find invoices there in your account; refunds are requested from Apple (reportaproblem.apple.com) or Google (Play order history). We never see any payment data.
Apple Health and Health Connect?
Some apps (VIVAL, PowerPace) can, on request, work with Apple Health or Android Health Connect — only after you explicitly grant permission in the app and in the system. What exactly is read or written is described in the privacy policy of the respective app.
I found a bug.
Thanks! Send us the app, device, version and the steps it happens with — ideally with a screenshot or short screen recording. We'll get back to you.
In which languages are the apps available?
German and English — the app follows your device language.